Response Codes

Errors originating from our infrastructure will include additional information in the X-Error-Description response header. This header provides details about the error and guidance on what to do next.

If you receive an error from the targeted website, this header will not be included in the response. In such cases, please review your scraping setup and see if it helps resolving the issue.

If you encounter a response code not listed here, please reach out to Customer Success or your Account Manager for further assistance.

Response	Description
400 Bad request	Bad request: could not parse the request. Please check if the request is formatted correctly.
400 Bad request	Bad request: SOCKS version unsupported. Please use SOCKS5 to make requests.
400 Bad request	Bad request: unsupported parameters were used. Please contact support or your account manager if you have any questions.
400 Bad request	Bad request: invalid HTTP request received. Please try again.
403 Access denied	Access denied: restricted target. Please contact support or your account manager if you have any questions.
407 Access denied	Access denied: user authentication failed. Please check your credentials and try again.
407 Access denied	Access denied: traffic limit reached. Please contact support or your account manager if you have any questions.
500 Internal server error	Internal server error: we have encountered an internal error. Please try again.
502 Bad response	Bad response: invalid HTTP response received during the request. Please try again.
502 Bad response	Bad response: invalid response received during the request. Please try again.
502 Bad gateway	Bad gateway: session failed. Please start a new session.
502 Bad gateway	Bad gateway: exit node not found (session ended). Try using different filters (or start a new session).
502 Bad gateway	Bad gateway: we have encountered an error. Please try again.
502 Bad gateway	Bad gateway: client disconnected. Please try again.
504 Timeout	Timeout: request timed out. Please try again.
504 Timeout	Timeout: unable to reach the target. Please check if the target URL is correct and try again.
522 Bad response	Bad response: invalid response received during the request. Please try again.