Fair usage policy

Understand ISP Proxies session limits and bandwidth rules that ensure optimal service performance and stability.

Oxylabs, in order to ensure stability of the provision of services and prevent any potential traffic abuse, limits the concurrent sessions of provided ISP proxies.The available concurrent sessions depend on the amount of traffic used per 1 ISP proxy during a billing cycle:

• Until 50 GBs of usage per 1 ISP proxy in a month is reached, available concurrent sessions shall be limited to 100 concurrent sessions per 1 purchased ISP proxy (For example, purchasing 100 ISP proxies means that 10,000 concurrent sessions will be available until 5,000 GB of usage is reached);

• If 50 GBs of usage per 1 ISP proxy is reached, the available concurrent sessions are reduced to 10 concurrent sessions per 1 ISP proxy for the remainder of the ongoing billing cycle (For example, purchasing 100 ISP proxies and reaching 5,000 GB of usage means that 1,000 concurrent sessions will be available until the end of the current billing cycle).

If you need any assistance, feel free to contact us at [email protected] or via the 24/7 live chat on our website.