Response Codes

API

CodeStatusDescription

200

OK

All went well, you got what you asked for.

202

Accepted

Your request was accepted.

204

No Content

You are trying to retrieve a job that has not been completed yet.

400

Multiple error messages

Wrong request structure. It could be a misspelled parameter or an invalid value. The response body will have a more specific error message.

401

'Authorization header not provided' / 'Invalid authorization header' / 'Client not found'

The authorization header is missing, or your login credentials are incorrect.

403

Forbidden

Your account does not have access to this resource.

404

Not Found

The job ID you are looking for is no longer available.

422

Unprocessable Entity

There is something wrong with the payload you posted to us. Make sure it's a valid JSON object.

429

Too many requests

You exceeded the rate limit. Please get in touch with your account manager to increase your limits.

500

Internal Server Error

We're experiencing some issues on our side. Please try again a bit later. We're probably aware of the issues, but you can give us a shout and report it anyway.

524

Timeout

Service unavailable.

612

Undefined Internal Error

Something went wrong and we failed the job you submitted. You can try again at no extra cost, as we don't charge you for faulted jobs. If that doesn't work, give us a shout out.

613

Faulted After Too Many Retries

Something went wrong, and we failed the job you submitted. You can try again at no extra cost, as we don't charge you for faulted jobs. If that doesn't work, please get in touch with us.

Parsers

CodeStatusDescription

12000

Success

The returned parsed content is full, and there should be no missing or broken fields.

12002

Failure

We couldn't parse the page entirely. There may be an issue with the target website changing its HTML structure.

12003

Not Supported

The web page you asked us to parse is not supported.

12004

Partial Success

We were able to parse the majority of the page. However, a few fields are missing.

12005

Partial Success

We were able to parse the majority of the page. However, some fields might have default values because we could not find them in the HTML.

12006

Failure

Unexpected error. Let us know you got this response, and we'll check what went wrong.

12007

Unknown

Unknown parsed data status. The actual result can range from a complete failure to a total success.

12008

Failure

Parsed content is missing.

12009

Failure

Product not found. Check the URL you submitted.

Cloud storage uploader

CodeStatusDescription

10001

Unexpected Exception

Something wrong happened. We probably know about this already and are fixing it. Let us know anyway.

13000

Upload Success

All good!

13001

Upload Failed

We could not upload job results to your bucket.

13102

No Such Path

We could not find a bucket with such a name. Please double-check.

13103

Access Denied

Sessions

CodeStatusDescription

15001

Session Expired

The session you're trying to use has expired. You can now create another session with the same session_id if you like.

15002

Session Failed

Session creation has failed. Please try again.

15003

Session Update Failed

Session update has failed. Please try again.

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