> For the complete documentation index, see [llms.txt](https://developers.oxylabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.oxylabs.io/help-center/cn/zui-chang-jian-de-wen-ti/guan-li-nin-de-ding-yue.md).

# 管理您的订阅

管理有效订阅包括取消订阅、更新付款详情和处理付款失败，本文均有说明。

### 管理付款方式

支付方式通过您的支付提供商的安全结账流程管理，不会由 Oxylabs 直接存储。

1. 前往 **计费与支出**.
2. 选择 **管理订阅** 以打开您的账单门户。
3. 添加、更新或移除您的支付详情。

<img src="https://523389500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpGNgdeKVOM3XvAaPheYj%2Fuploads%2FWrmoBfIInNBdA5MOlsVu%2Funknown.png?alt=media&amp;token=f8d0cc84-bf9e-4fae-90a4-2c7fe0e6b257" alt="" height="164" width="624">

<img src="https://523389500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpGNgdeKVOM3XvAaPheYj%2Fuploads%2FyrJie81GOFienkCL12sp%2Funknown.png?alt=media&amp;token=337a16d2-6540-40f0-af05-b17ba5a5710b" alt="" height="348" width="624">

卡、PayPal、Google Pay 和 Apple Pay 付款通过 Stripe 处理。Alipay 通过 Cleverbridge 处理。Oxylabs 从不存储您的原始卡片详情。

### 取消您的订阅

可随时从以下位置取消： **账单与消费 → 取消订阅**.

<img src="https://523389500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpGNgdeKVOM3XvAaPheYj%2Fuploads%2FIZY88Q0h4ypcAxozt696%2Funknown.png?alt=media&amp;token=f07542bc-65c2-41ad-8e4c-4668550933d1" alt="" height="164" width="624">

<img src="https://523389500-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FpGNgdeKVOM3XvAaPheYj%2Fuploads%2F6gffFJn55TvsYwuV3wmm%2Funknown.png?alt=media&amp;token=87632371-4c9c-4356-885f-9bbc79479b1e" alt="" height="563" width="624">

取消将在当前计费周期结束时生效。届时您仍可完全访问并保留剩余余额。最终计费周期结束时未使用的余额将过期，且不予退款。之后如需重新启用，需要新方案。您的实例和配置会保留，但基于 IP 的产品可能会分配不同的 IP。

### 如果循环付款失败会怎样

套餐扣款失败后不会立即暂停，而是触发 7 天宽限期。服务保持活跃，使用量会继续消耗您的剩余余额，上限为宽限期开始时剩余金额的 25%。在此期间您可以升级，但不能充值。系统会自动重试付款。

暂停会在宽限期结束且仍未付款，或您的余额降至 $0 时立即发生，以先到者为准。基于 IP 的产品在宽限期内会保留其 IP，仅在宽限期到期且未付款时才会释放回地址池。无论哪种情况，您的配置都会保留。

***

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