> For the complete documentation index, see [llms.txt](https://developers.oxylabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.oxylabs.io/help-center/billing-and-payments/can-i-get-a-refund-for-unused-traffic.md).

# Can I get a refund for unused traffic?

We do not give refunds for unused traffic except for self-service customers who have submitted a claim within three calendar days of the date of the first transaction.

They also should not have used more than 20% of the traffic for Regular plans or 10% for Enterprise plans.

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