> For the complete documentation index, see [llms.txt](https://developers.oxylabs.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.oxylabs.io/dashboard/billing-and-subscriptions.md).

# Billing & Subscriptions

Manage your Oxylabs billing information: learn how to update payment methods, edit billing details, and manage subscriptions.

The [**Oxylabs dashboard**](https://dashboard.oxylabs.io/en/registration) allows you to manage your billing information, including payment methods and subscription details. This page will walk you through the process of:

* [**Accessing billing information**](#accessing-billing-information)
* [**Managing payment methods**](#managing-payment-methods)
* [**Updating billing information**](#updating-billing-information)
* [**Canceling a subscription**](#canceling-a-subscription)

{% hint style="info" %}
Any changes to billing information will apply only to the selected subscription. If you have multiple subscriptions, you'll need to update them individually.
{% endhint %}

## Accessing billing information

To begin managing your billing information:

1. Log in to your [**Oxylabs dashboard**](https://dashboard.oxylabs.io/en/registration).
2. Click on `My Account` in the left navigation menu.
3. From the top navigation bar, click on `Products`.

In the **Products** section, you'll see:

* A list of all your products with status indicators showing which services are active.
* Information about your current plans, traffic allocation, and pricing.
* Upgrade options for each product.

<figure><img src="https://63892162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzrXw45naRpCZ0Ku9AjY1%2Fuploads%2Fgit-blob-7678e2e41abb179f99b1d13433405f87d8dc53c7%2Faccess-billing-information-dashboard.png?alt=media" alt=""><figcaption></figcaption></figure>

## Managing payment methods

In your [**Oxylabs dashboard**](https://dashboard.oxylabs.io/en/registration) you can **add**, **update**, or **remove** payment methods.

To manage your account payment methods, click the `Manage subscription` button on the top right of the screen:

<figure><img src="https://63892162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzrXw45naRpCZ0Ku9AjY1%2Fuploads%2Fgit-blob-9aeb3a9f28d09104eec1f4d948c88bcdd20045b1%2FScreenshot%202026-08-17%20at%2015.33.38.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
**Note:** the `Manage subscription` option only appears for paid products, not free trials or free products.
{% endhint %}

### Adding a new payment method

1. In the payment management system, click **+ Add payment method**.
2. A new form will appear with payment options (Card, PayPal, US bank account).
3. Select your preferred method and enter the required information.
4. (Optional) Check/uncheck the box to make your new payment method the default.
5. Click `Add` to save your new payment method. Your new payment method will appear in the list.

<figure><img src="https://63892162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzrXw45naRpCZ0Ku9AjY1%2Fuploads%2Fgit-blob-022f3f9369b865521860703ac044a3c464e2bf1a%2Fdashboard-add-payment-method.jpg?alt=media" alt=""><figcaption></figcaption></figure>

### Setting a default or removing payment method

In the payment management system, your current default payment method appears at the top of the list. To change it, click the triple-dot menu next to another payment method from your list and select **Make default**.

<figure><img src="https://63892162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzrXw45naRpCZ0Ku9AjY1%2Fuploads%2Fgit-blob-34bc66b25780204294132fcd728946d5eacb2e18%2Fdefault-payment-method.jpg?alt=media" alt=""><figcaption></figcaption></figure>

To remove a payment method from the list, use the same triple-dot menu and select **Delete**.

## Updating billing information

1. Select **Manage subscription** in your product page of the [**Oxylabs dashboard**](https://dashboard.oxylabs.io/en/registration)**.**
2. Locate the **BILLING INFORMATION** section.
3. Click `Update information`.
4. Edit your email, billing address, phone number, and tax ID, as needed.
5. Save changes.

<figure><img src="https://63892162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzrXw45naRpCZ0Ku9AjY1%2Fuploads%2Fgit-blob-36e5a438910eef658c3bca92d0d46c173d3cdf45%2FBilling.png?alt=media" alt=""><figcaption></figcaption></figure>

## Canceling a subscription

1. In the top-right corner of the subscription management page, click `Cancel subscription`.
2. Confirm your cancellation when prompted.
3. Your subscription will remain active until the end of the current billing period.
4. For inactive subscriptions, you'll see a `Resubscribe` option instead of Cancel.

<figure><img src="https://63892162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FzrXw45naRpCZ0Ku9AjY1%2Fuploads%2Fgit-blob-2b60dd73f6c77364c04d093193bf823cad3e8049%2FGroup%201.png?alt=media" alt=""><figcaption></figcaption></figure>


---

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